Grab More Reviews And Increase Trust on Your Shopify Store - Expert Village Media

As we know Reviews are a very important factor to build trust in online shoppers. Reviews give assurance to shoppers about your services and product quality.

A store visitor browsing your store is more likely to be convinced to purchase from you when they see reviews and customer photos of the product they are interested in. The bottom line is, testimonials and reviews are essential for your store’s growth.

Tips to Get More Reviews On your Shopify Store

1. Simplify the process of submitting a review

Your customers shouldn’t have to jump through hoops to submit a product review on your store. Instead, keep your review submission system simple with the Photo Product Reviews & Testimonials app.

The app lets you send review requests and takes your shoppers to a dedicated page to submit their review. The app lets you send review requests and takes your shoppers to a dedicated page to submit their review.

2. Email your customers

Grab more reviews from your shoppers by reaching them through common communication channels. Set up an email template to send automated review request emails to customers once they have received their order.

This email will nudge your customers to submit a review for the product they bought, ensuring that you collect as many reviews from your customers.

3. Retarget them on social media

Your audience is highly likely to spend a lot of time on social media. This gives you one more channel to reach your shoppers to collect more reviews. Set up social media retargeting ads to bring back these shoppers to your Shopify store


4. Set up web push notifications

Web push notifications are sent to your shopper’s device screen, making them highly visible. Diversify your channels for communication by using web push notifications to request reviews from your shoppers.

Since they don’t require personal information, shoppers are more eager to opt-in to web push notifications. Web push also sees 4x to 8x higher CTR than email, especially because shoppers don’t have to open their browser to see the message.

When setting it up, ensure that the link within the notification takes the shopper to your review page. This way, your shopper doesn’t have to go through the hassle of looking for your review section.

5. Send Facebook Messenger messages

Apps like Recart allow you to set up Facebook Messenger bots within your Shopify store. Set up Facebook Messenger messages that are automatically sent to your shopper who has bought from your store. This short message will request reviews from your shoppers right from the messaging platform they often use.

6. Send SMS for instant reach

With open rates as high as 98%, merchants are adopting SMS as a marketing channel to promote their store. The best part about SMS is that it takes just a few seconds to read and understand what the promotion is about.

Set up SMS messages, asking your customers for a review for their last purchase. A well-crafted SMS is all you need to increase reviews

Are you ready to boost your store’s credibility with testimonials and reviews? Set up the Photo Reviews & Testimonials app now! With our free plan, you can get a real-life understanding of how effective reviews are.

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